GGG Tracker

EthanH_GGG - Issue with my PoE 2 login when trying to generate a payment slip (boleto) to purchase coins.

Sat, 31 Oct 2026 16:17:46 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Ramon_GGG - ı am hacked

Sat, 31 Oct 2026 13:40:59 -0700

Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?

Ramon_GGG - How hard is it for you GGG to train your moderators?

Sat, 31 Oct 2026 12:33:59 -0700

Thank you very much for posting your concerns, we really appreciate the feedback!

I have passed your message on to a senior staff member, who will be contacting you soon to discuss this issue privately.

WarrenT_GGG - Merchant's Tab Bundle not given

Sat, 31 Oct 2026 11:48:18 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - cant buy supporter packs

Sat, 31 Oct 2026 08:47:36 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - Account Ban Appeal – Request for Explanation and Account Recovery

Sat, 31 Oct 2026 07:33:34 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - Error on the trade site

Sat, 31 Oct 2026 04:43:45 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

Sameer_GGG - Muted for a meme

Sat, 31 Oct 2026 01:34:44 -0700

Thank you very much for posting your concerns, we really appreciate the feedback!

I have passed your message on to management, who will be contacting you soon to discuss this issue privately.

Sameer_GGG - Overly Fascist Chat Moderation

Sat, 31 Oct 2026 01:33:29 -0700

Thank you very much for posting your concerns, we really appreciate the feedback!

I have passed your message on to management, who will be contacting you soon to discuss this issue privately.

EthanH_GGG - Account compramised

Fri, 30 Oct 2026 12:26:36 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Tai_GGG - Need help with guild donation.

Fri, 30 Oct 2026 11:45:21 -0700

Could you please email us at support@grindinggear.com so that we may be able to look into this further?

Tai_GGG - Unreasonable ban: How can I seek assistance?

Fri, 30 Oct 2026 10:15:01 -0700

I'm afraid We aren't able to discuss account related issues via the forums.

Tai_GGG - Account Hacked - Anything that can be done?

Fri, 30 Oct 2026 10:13:54 -0700

Could you please send us an email at support@grindinggear.com?

Natalia_GGG - ExileCon 2026 Schedule and Information for Attendees

Thu, 29 Oct 2026 15:26:31 -0700

The schedule for ExileCon 2026, starting in just a week, is now available! Check out the convention website to find out more about the full programme for next weekend. For our online viewers, we will be broadcasting the keynote, gameplay demonstrations, and developer panels throughout the entire weekend. We’ll also post all the talks and panels sometime afterwards, so don’t worry if you can’t catch everything live.

Below is some useful information that our attendees might need.

Apply for an NZeTA before travelling!
The first and most important reminder is that New Zealand has a system where you must apply for an "NZeTA" online before arriving in the country. As far as we can see, almost all ExileCon visitors from overseas must apply for one. We recommend doing this as soon as possible. Thankfully, the process does not look difficult. Full details and the application form are on this page.

VIP Dinner
For attendees with a VIP or Ultra VIP pass, the ExileCon weekend kicks off with a VIP dinner on Friday evening at Saint Alice Eatery alongside Dr Rudi's Rooftop Brewing. The 215 player VIPs will be joined by 100 Grinding Gear Games staff members, intermingled at the same tables. The dinner starts at 6pm on Friday 6th November NZT, and the venue is located at Auckland's Viaduct Harbour.

Registration
We have a registration area inside Aotea Centre (where the event is taking place), with signage in Aotea Square to direct you.

To pick up your badge you'll need to show the QR code that is visible on your Path of Exile account page on the website. We'll also email you a copy of this code for convenience.

The registration tent is open during these hours (NZT):

Friday 6th November: 2pm - 7pm
Saturday 7th November: 7am - 5pm
Sunday 8th November: 9am - 5pm

You must show a photo ID that matches the name on your ticket, and because we need to check your age (the event is a Restricted 16 event). You'll also need to carry your ID for the whole event because we will be spot checking that people's badges match their name when they enter the venue. Please contact support@grindinggear.com by Sunday 1st of November if you need to update your ticket details.

When to Arrive on Saturday
The keynote presentation (with the big announcements) starts at 10am, but there's an hour of seating time with a pre-show starting at 9:30am (streamed both to the internet and the main theatre) beforehand. We recommend picking up your badge on Friday and then arriving around 9am to get seated and comfortable before the big show. Your badge will indicate where you are seated for the keynote presentation, including which door you should enter the theatre through.

Cosplay Weapon Policy
All cosplay weapons brought to the venue will be checked to make sure that they are not capable of harming anyone. The policy is available here.

ExileCon After Party
The ExileCon After Party runs from 8pm to 11pm on Sunday 8th November. It's a Restricted 18 event, so you need to bring ID to get in. Your ExileCon badge has a voucher on the back for one free drink, which you can redeem at the Terrace Café. We recommend having dinner before the party, but some light food will be provided during the party.

Accessibility
Aotea Centre is wheelchair accessible, and a guided tour is available here. The main theatre has a hearing aid loop available, which venue staff can help you access.

First Aid
A first aid room is located on the bottom floor of Aotea Centre, and venue staff are trained in first aid. If you require first aid during ExileCon, please let venue staff know.

We can’t wait to meet you all at ExileCon! See you in a week!

Clint - [ Website ] explicit modifier colors on profiles

Thu, 29 Oct 2026 13:40:15 -0700

Thanks for the report, we'll take a look into this.

Natalia_GGG - Path of Exile 2 1.0 Full Reveal - Watch ExileCon 2026 on November 6 PST

Thu, 29 Oct 2026 13:13:21 -0700

Everything has a price… even fate.

In just a week, we’ll be announcing our newest content for Path of Exile 2 as we continue the road to Full Release, live at ExileCon 2026!

Don’t miss our big announcements on November 6 PST! Tune in to the broadcast at 12:30 PM PST at twitch.tv/pathofexile or youtube.com/@playpathofexile.

See you soon!

Cameron_GGG - “Muted” Issue

Thu, 29 Oct 2026 12:08:59 -0700

Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?

Selina_GGG - supporter packs and micro transactions not registering

Thu, 29 Oct 2026 08:20:08 -0700

Hey there,

Could you please email us at support@grindinggear.com so we can look into this matter for you?

Ayelen_GGG - In Game, trying to trade in the marketplace says NOT in game?

Wed, 28 Oct 2026 19:30:51 -0700

Hey there, please ensure you're using the correct trade website. You cannot use Path of Exile 1's trade website for Path of Exile 2, or vice versa.

Please note that your account must have a character of at least level 25 to enable trading. Additionally, the trade mechanic is not available for characters in Solo Self-Found (SSF) mode.

If you continue to experience issues, please contact us at support@grindinggear.com

Novynn - Trade history not accessible on the main site.

Wed, 28 Oct 2026 16:01:35 -0700

It's back!

Ayelen_GGG - How to play on XBOX and PC one account.

Wed, 28 Oct 2026 12:10:53 -0700

"
Ghino P70#7166 wrote:

I started playing on XBOX at day one of early access.

I have read online of people playing the same account sharing same characters on XBOX and PC.

I tried many time but it seems that I have to buy early access on both platform when I try to link my account to a secondary platform.

Any help?

Hey there, if you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

JC_GGG - i bought 2 unique tabs. im sorry. i didn't know.

Wed, 28 Oct 2026 09:17:01 -0700

Please contact us at support@grindinggear.com so we can look into this with you!

JC_GGG - Can't Access Path of Exile 2 - Early Access Supporter Pack Purchased (Account / Access Issue)

Wed, 28 Oct 2026 06:09:29 -0700

We cannot assist with account-related issues over the forums. Please contact us at support@grindinggear.com so we can look into things with you!

Sameer_GGG - XP Penalty on death.... are u fckn serious?

Wed, 28 Oct 2026 03:33:47 -0700

Hi all,

Let's remember to keep discourse on the forums civil :)

Alexander_GGG - 0.5.5e Hotfix 1

Tue, 27 Oct 2026 20:39:28 -0700

0.5.5e Hotfix 1

Fixed a bug where minimap landscape geometry could fail to render correctly.

This patch has been deployed without restarting the servers, you will need to restart your client to receive the update.

Adam_GGG - Server Maintenance

Tue, 27 Oct 2026 14:01:24 -0700

We'll be taking the realm down for maintenance shortly.
Downtime should be about 15-20 minutes, sorry for the inconvenience.

Natalia_GGG - More ExileCon 2026 Merchandise

Tue, 27 Oct 2026 14:01:00 -0700

Last week, we showcased some of the apparel designs available this year at ExileCon. But that’s not all! Check out more merchandise items awaiting our attendees!

As a reminder, please note that we won't be accepting cash at the ExileCon Merchandise Store, only credit cards, debit cards and New Zealand EFTPOS cards.

BenMH_GGG - ı am HACKED

Tue, 27 Oct 2026 12:32:22 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

BenMH_GGG - i cant log in using my normal ip

Tue, 27 Oct 2026 12:22:30 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

BenMH_GGG - No "already purchased" on merchant tab

Tue, 27 Oct 2026 12:18:54 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

Ayelen_GGG - Account muted after falling asleep at computer

Mon, 26 Oct 2026 16:30:28 -0700

"
blrsm#4813 wrote:

Title pretty much sums it up. . . I fell asleep at my computer playing poe2 and now i woke up muted for 5 days, is there any way to reverse this?

Hi there, we aren't able to assist with account-related issues over the forums. If you have emailed us at support@grindinggear.com we will look into this matter for you.

Vash_GGG - XP Penalty on death.... are u fckn serious?

Mon, 26 Oct 2026 15:43:12 -0700

Hi everyone,

Please keep in mind the forums are for civil, constructive discussion of the game, and avoid antagonising and personally attacking one another as it breaches our rules.

Mark_GGG - What does "base" refer to in Concussive Runes' Runic Shockwave damage calculation?

Mon, 26 Oct 2026 14:15:53 -0700

Character's base Unarmed damage.

Natalia_GGG - Two Weeks Until ExileCon 2026!

Mon, 26 Oct 2026 12:29:46 -0700

"
Stoned_Skeleton#6681 wrote:

Will Exilecon attendees get twitch rewards?!

Yep, you'll receive a code to redeem the Twitch Drops (and this year's exclusive ExileCon MTX) as part of your goodie bag.

Selina_GGG - ToS for me but not for thee

Mon, 26 Oct 2026 07:17:45 -0700

Natalia_GGG - Two Weeks Until ExileCon 2026!

Sun, 25 Oct 2026 12:40:24 -0700

ExileCon 2026 is happening in just two weeks! If you’ll be watching the convention online, here’s some information you may find useful.

Livestream time

The keynote officially starts at 1:00 PM on November 6th PST (Nov 06, 2026 1:00 PM (PST) in your local time). We’ll go live at 12:30 PM with a pre-show discussion featuring community streamers ZiggyD, Mathil, RaizQT and DarthMicrotransaction.

Where to watch?

We’ll be streaming on our official Twitch channel www.twitch.tv/pathofexile and YouTube.

How long is the keynote?

The main presentation showcasing the latest Path of Exile 1 and Path of Exile 2 developments is around 2 hours long, and will be followed by other content throughout the two days.

What else is being streamed from ExileCon?

Various talks from our developers, live gameplay showcases, interviews, and, of course, race finales for Path of Exile 1 and Path of Exile 2! We’ll post the full schedule later this week.

What if I can't watch the livestream as it happens? Will a video of it be posted afterwards?

Yes. The keynote will be available to watch on our Twitch and YouTube channels shortly after it airs live. The developers’ talks and panels will be posted sometime after ExileCon. We will eventually publish all of them so you can rewatch them at any time.

Will you be running Twitch Drops during the livestream?

Yes! We’ll announce the rewards next week (they are very cool).

Will announcement pages for the new expansions be released as usual?

Yes. We treat ExileCon as our regular livestream, so all relevant trailers and announcement pages will be available as soon as the content is announced during the keynote.

We can’t wait to show you what we’ve been working on. See you all very soon!

WarrenT_GGG - my accunte got hacked

Sun, 25 Oct 2026 11:40:05 -0700

Hey there, I'm sorry that this has happened. We're unable to discuss account related issues on our forums. Could you please email us directly at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - look

Sun, 25 Oct 2026 07:31:55 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - Request to Merge Two Path of Exile Accounts and Transfer Twitch Drops

Sun, 25 Oct 2026 04:48:56 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - Two-Factor Authentication

Sun, 25 Oct 2026 04:37:48 -0700

Hey there, I'm sorry to hear that. Could you please email us at support@grindinggear.com so we can look into this matter for you?

EthanH_GGG - Microtransaction Refunds, Bug Reports- Shackles of the wretched skin not applying via transmog PO2

Sat, 24 Oct 2026 12:16:37 -0700

Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Lachlan_GGG - currency exchange orders stuck from private league

Sat, 24 Oct 2026 06:36:00 -0700

Hi there,

Could you please try clicking the >> button next to "Create" from the character selection menu?

This should move these orders to the Standard League and allow you to remove them.

ThomasK_GGG - Stash tabs

Fri, 23 Oct 2026 16:26:18 -0700

Hey there, if you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you could please include your account name and 2-3 character names that would be greatly appreciated. :)

ThomasK_GGG - email to support@grindinggear.com and never get responded

Fri, 23 Oct 2026 16:22:53 -0700

Hi there!

If you require any assistance, if you haven't already done so, could you please contact us at support@grindinggear.com with your issue?

Mark_GGG - What does "base" refer to in Concussive Runes' Runic Shockwave damage calculation?

Fri, 23 Oct 2026 15:07:30 -0700

Base attack damage comes from your equipped Martial Weapon. Attack skills by default deal damage based on your weapon and specify the % of that base damage they deal (omitted if exactly 100%).

Novynn - Trade site hangs: RequireJS requests dist/legacy/vue-multiselect.js (404/ORB) instead of the .min.js

Fri, 23 Oct 2026 13:24:53 -0700

Thanks for the report. This should be fixed now.

WarrenT_GGG - Guild Stash tab issue

Fri, 23 Oct 2026 10:36:00 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

WarrenT_GGG - Trade for POE 2

Fri, 23 Oct 2026 09:23:15 -0700

Hey there, could you please email us at support@grindinggear.com so we can look into this matter for you?

Sian_GGG - Why is the game so broken today nothing loading keep freezing screen on ps5

Thu, 22 Oct 2026 21:39:11 -0700

Hey there,

If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.

Clint - Trade Site Stat Filters Not Applied

Thu, 22 Oct 2026 18:25:01 -0700

Thanks for the report, we're taking a look into this.